There continue to be regular reports of companies in the retail, leisure & hospitality sectors with toxic work cultures. This can cause damaging PR and complicated employment claims if work related concerns are not effectively managed. Make sure your business is prepared as your staff return to work.
Identifying and addressing staff complaints early on can help to minimise the risk of staff grievances escalating to formal claims in the Employment Tribunal, and the associated detrimental reputational impact. Tackling bullying and harassment in the workplace and operating fair and inclusive policies continue to be key HR issues for the retail, leisure and hospitality sectors.
We held an interesting virtual roundtable session to discuss how to help businesses manage these issues. The topics included:
Checking you have the right policies on discrimination, bullying and harassment, including sexual harassment.
Offering regular training to managers to ensure they handle sensitive staff complaints correctly.
Equal Opportunities policy: are your managers and staff familiar with it and does your organisation put it into practice?
This online session was hosted by sector experts, Head of Employment Jane Amphlett and Legal Director Lydia Christie who offered their legal and commercial insights.
Our experts continue to discuss these issues and wider market trends with experts in the employment field. Keep an eye out for our future events.
Our experienced employment experts will discuss a number of topics related to businesses and individuals in the retail, leisure and hospitality sectors.
Jane Amphlett
Partner and Head of Employment
Howard Kennedy
Jane Amphlett
Jane is the Head of Employment at Howard Kennedy. She advises businesses and individuals on a wide range of complex employment matters and disputes. She is well known for providing strategic and pragmatic advice. Her focus is on discrimination, whistleblowing and harassment claims, Board appointments/restructures and contentious exits, strategic advice on team moves and defence of restrictive covenant, confidentiality and garden leave disputes. Jane is recognised as a leading expert on discrimination law and provides advice and training on discrimination and harassment prevention strategies and claims.
Lydia Christie
Legal Director, Employment
Howard Kennedy
Lydia Christie
Lydia Christie is a Legal Director advising on the full range of employment law issues from recruitment through to termination of employment. She assists clients with bringing and defending claims in the Employment Tribunal. She drafts and advises on senior level service agreements, contracts of employment, consultancy agreements, staff handbooks, policies, and procedures. She works closely with clients on on disciplinary, grievance and redundancy procedures, while also advising on termination issues, including settlement agreements and post-termination restrictive covenants.
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